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The Importance of Consumer-Friendly Merchandising

  • Writer: logan bates
    logan bates
  • Jul 28
  • 4 min read

When someone visits your online shop, they don’t just want to see beautiful pictures of your product. They also want to know essential attributes about the item that can help them make a decision. This is where consumer-friendly merchandising becomes necessary.


Merchandising means the way you present and describe your product to customers. And when your product information is friendly, helpful, and easy to understand, it can help buyers feel more confident about clicking that “Buy Now” button.


Let’s discuss the importance of consumer-friendly merchandising and how a few minor details can make a big difference in getting someone to buy your art.

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Little Details Make Big Decisions Easier

Imagine someone looking at a woven blanket. It’s colorful, soft-looking, and the design is impressive. But the individual has a few questions:

  • Can I wash it?

  • Will the colors fade?

  • Will it fit my couch or bed?

  • Is it soft or scratchy?

  • How long will it last?


If the product description doesn’t answer these questions, the customer might get nervous. They might think, “What if I buy it and can’t even clean it?” Or “What if it shrinks in the dryer?”

Even if they love your artwork, they might decide not to buy it just because they’re unsure about how it works in their everyday life. Now, imagine you answer all of those questions in your product description. You write things like:

  • Machine Washable

  • Fade Resistant

  • Fits a Queen Bed

  • Super Soft Cotton

  •  Long-Lasting Colors


Suddenly, that same customer feels way better. You’ve taken away the worry. Now they’re thinking, “This is perfect—and easy to take care of too!”


People Love Products That Fit Into Their Lives

When someone buys your woven art, they aren’t just thinking about the design. They’re also thinking about their lifestyle. Maybe they’re a mom with a busy house, and she doesn’t want a blanket that needs to be hand-washed. Perhaps it’s a college student living in a small space who needs to know how to store or wash it easily.


By including details like “folds down for easy storage” or “lightweight and great for small spaces, you demonstrate to customers that you understand their needs. You’re not just selling them art; you’re helping them solve a problem or improve their space.


Clear and Helpful Merchandising Brings More Sales

Let’s face it: shopping online can be confusing. People can’t touch or feel the product. They can’t ask questions face-to-face. Therefore, your product page must do all the talking. Here are a few helpful things to include on your product page that make a difference:

  • Size and dimensions: Provide the size in both inches and centimeters. Photos showing the product in a room are also helpful.

  • Care instructions: Please let them know if the item is machine washable, if it requires cold water, or if it can be dried in the dryer.

  • Durability: Specify if the item is fade-resistant, wrinkle-resistant, or sturdy enough for pets or children.

  • Materials used: Tell people what it’s made from, and whether it’s soft, eco-friendly, hypoallergenic, or all of the above.

  • Photos from different angles: Show it up close, display the edges, and depict how it looks in real-life settings.

  • Quick facts or bullet points: Use bold text or checkmarks to help people quickly skim and find the information they need.

When all this information is easily accessible, your customer feels like they know what they’re getting. That makes buying your art feel safe and competent.


Keep It Simple and Friendly

When writing product descriptions, avoid using complicated words or fancy language simply to sound impressive. Simple, clear words work best. If someone has to read your description twice to understand it, that’s not good for sales.


Instead of writing:

“This item is constructed of a high-quality cellulose-based textile with superior fiber retention properties.”

Just say:

 “Made with soft, high-quality cotton that keeps its shape and color.”

See the difference? One sounds like a textbook, the other sounds like something you’d tell a friend. Speak to your customer as if you were showing them your art in person.


Show That You Care

When you take time to explain your product helpfully, customers feel like you care about their experience. That makes them more likely to come back and shop again.

Even better? They might tell their friends or leave a great review. Such word-of-mouth reviews are super valuable for artists and small shops.


Final Thoughts

You put your heart into your woven art, and you want people to love it. However, even the most beautiful piece can be overlooked if buyers are unsure how it fits into their lives.


That’s why consumer-friendly merchandising is so powerful. When you add clear, kind, and helpful info, you make it easier for someone to say “yes” to your product. You build trust, answer questions before they even ask, and help your art feel like the right choice for their home.


So the next time you’re listing a product, take a moment to think: What would I want to know if I were buying this? Then go ahead and add those little details. Because sometimes, a few extra words can lead to a lot more sales.


Contact us today to learn more about our custom woven blankets and discover how FiberArt can help your business thrive!


 
 
 

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